Terms and Conditions
Welcome to Paddy Appliances!
These terms and conditions outline the rules and regulations for the use of Paddy Appliances' Website, located in Ireland.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Paddy Appliances if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, as well as all Agreements: "Client", "You", and "Your" refer to you, the person accessing this website and compliant with the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our", and "Us" refer to our Company. "Party", "Parties", or "Us" refer to both the Client and ourselves.
All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect to the provision of the Company’s stated services, in accordance with, and subject to, the prevailing law of Ireland. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and therefore as referring to the same.
Cookies
We employ the use of cookies. By accessing Paddy Appliances, you agree to use cookies in agreement with Paddy Appliances' Privacy Policy. Most interactive websites use cookies to retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas and to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, Paddy Appliances and/or its licensors own the intellectual property rights for all material on Paddy Appliances. All intellectual property rights are reserved. You may access this from Paddy Appliances for your own personal use, subject to the restrictions set in these terms and conditions.
You must not:
- Republish material from Paddy Appliances
- Sell, rent, or sub-license material from Paddy Appliances
- Reproduce, duplicate, or copy material from Paddy Appliances
- Redistribute content from Paddy Appliances
This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms and Conditions Generator.
Parts of this website offer users the opportunity to post and exchange opinions and information in certain areas of the website. Paddy Appliances does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Paddy Appliances, its agents, and/or affiliates. Comments reflect the views and opinions of the person posting them. To the extent permitted by applicable laws, Paddy Appliances shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of, posting of, and/or appearance of the Comments on this website.
Paddy Appliances reserves the right to monitor all Comments and to remove any Comments deemed inappropriate, offensive, or in breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not infringe any intellectual property rights, including without limitation copyright, patent, or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which constitutes an invasion of privacy;
- The Comments will not be used to solicit or promote business, present commercial activities, or engage in unlawful activity.
You hereby grant Paddy Appliances a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses;
- System-wide Accredited Businesses, except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups, which may not hyperlink to our Website.
These organizations may link to our home page, publications, or other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- Commonly-known consumer and/or business information sources;
- Dot-com community sites;
- Associations or other groups representing charities;
- Online directory distributors;
- Internet portals;
- Accounting, law, and consulting firms;
- Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Paddy Appliances; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our Website, you must inform us by sending an email to Paddy Appliances. Please include your name, your organization name, contact information, as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Please allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Paddy Appliances' logo or other artwork will be allowed for linking without a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Your Privacy
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions. Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Company Registration Number: 698537
VAT Number: IE3772767DH
Address: Unit 2, Glasnevin Business Centre, Glasnevin, Dublin 11. D11EN23
Service | Repair Policy
Cancellation and refund
If you wish to cancel an appointment and get a refund you should do so within 48 hours prior to the appointment. To cancel an appointment please email us at info@paddyappliances.ie requesting your cancellation and refund (please include the full name, date and time for the appointment to be cancelled) so we can begin the cancellation and refund process. Please note that for every cancellation and refund processed a €5 fee will be applied and deducted from the original amount paid due to processing fees. Allow 3 to 5 working days from the day you requested the refund to receive the amount in your bank account/credit card.
In case you fail to inform us within 48 hours, your appointment will be cancelled but no refund will be processed.
Please note that Paddy Appliances provide Appliances Repair Service only, if you book an appointment for any type of service other than Appliances Repair, the rules above will apply, also in case the technician calls out to the house and find out the issue is not related to the appliance no refund will be processed (to cover the travel and labour expenses).
Appointment attendance
It is extremely important that you are available at least 30 minutes before the appointment time. We estimate job and travel duration between each client, however we cannot control traffic conditions or random situations that might occur between the appointments. For this reason we ask you to allow the technician to arrive 30 minutes before or after the original appointment time, other than that you will be always informed in cases of further delays.
In circumstances where the client is not at home or will not answer the door for some reason, the technician will call and text the phone provided by the client on the booking form, we will also send you an email. After that the technician will wait 20 minutes in the van (at the address provided by you), if you fail to reply or answer the door the technician will then leave to his next appointment. No refund will be issued and a new appointment will have to be booked online. *In case you are booking an appointment for someone else such as tenant, elderly and/or a special person, please state that on the booking form and let us know within 48 hours before the appointment.
Appliances Installation
Parts used to install the appliance such as wires, hoses, connections and etc. will be charged separately. We do not take the old appliance away.
Appointments for Non Covered Areas
Coffee Machine Repair (Drop Off to Repair Centre and Home collection)
We repair coffee machines at our repair centre. Please note that by making an appointment you will have to bring the appliance to our store. The inspection fee will be paid online and once we checked, if parts are needed, they will be charged separately. You must bring the coffee machine to our the address on the chosen location during the booking, so we can proceed with the service. By dropping the appliance off to our shop, be aware that we will make sure to return the appliance on the same physical condition as received ("scratches, broken pieces, etc"). We register everything with pictures to make sure everything is fairly done for both parties Paddy Appliances and you as our client.
Once the appliance is ready, we will contact you by email. You will then have up to 7 business days from the moment you were contacted by us to collect the appliance. If you fail to do so without a probable cause (sickness or an emergency) we will keep the appliance for other 7 business days just to make sure you can still contact us. If you fail to collect, we will try one last time to contact you by phone, recording and downloading a voicemail as proof of contact. If you still don't get back to us within 24 hours after the voice mail. We will then automatically have the right to send it to the recycling centre.
In case an appliance is beyond repair, we will ask you by email if you would like us to send an appliance which could not be repaired to the recycling centre or if you prefer to collect it. If we didn’t hear from you after 7 days we will proceed with the following:
You will then have up to 7 business days from the moment you were contacted by us to collect the appliance. If you fail to do so without a probable cause (sickness or an emergency) we will keep the appliance for other 7 business days just to make sure you can still contact us. If you fail to collect, we will try one last time to contact you by phone, recording and downloading a voicemail as proof of contact. If you still don't get back to us within 24 hours after the voice mail. We will then automatically have the right to send it to the recycling centre.
If you make an appointment for small appliance by mistake and expect a call out instead, you will asked to bring the machine to the repair centre. If you prefer your appointment can be cancelled and refunded minus the €5 processing/handling fee.
In addition, you will not be able to upgrade or downgrade to a different service option other than the one you chose during the booking as we will follow a process and proceed with a certain way on each coffee machine repair depending on the chosen option.
We could be quite busy due to the high repair volume. We always will give you an estimative based on the queue of appliances for repair however the amount of days that the repair can take will depend on volume and nature of fault which can be given and changed at any point of the service.
• Early Arrivals and Delays Policy:
Learn More: https://www.paddyappliances.ie/confirmation-page-one
• Small Appliances Bookings (Repair Centre Services)
Learn More: https://www.paddyappliances.ie/confirmation-page-one
• Phone Calls During the Service
Learn More: https://www.paddyappliances.ie/confirmation-page-one
• Parts and Labour Fee Reminder
Learn More: https://www.paddyappliances.ie/confirmation-page-two
• Receipts
Learn More: https://www.paddyappliances.ie/confirmation-page-two
• Circuit Tripping During Service
Learn More: https://www.paddyappliances.ie/confirmation-page-two
• Cancellations & Refunds
Learn More: https://www.paddyappliances.ie/confirmation-page-three
• If Nobody is Home at the Scheduled Time (Collection and Call Out Services)
Learn More: https://www.paddyappliances.ie/confirmation-page-three
• Special Requests (Refund, Call Back, Service Guarantee)
Learn More: https://www.paddyappliances.ie/confirmation-page-three
